Gmail Help

Everything you need to know about Gmail and Google Apps

FAQ

 

Frequently Asked Questions about Gmail and Google Apps.

 

 

Q. Is Google Apps For Work free?
A. Yes it is. As of 12/06/2012 the Standard version of Google Apps is no longer free. The cost to use Google Apps is now $5.00 per month or $50.00 per year per email account. The installation service fee of $49.00 offered through GmaiHelp.com is just that, a one time installation service fee. We configure your domain name so that it points to Google’s mail servers as well as go through all of the Google verifications for you which proves you own your domain name. We start you with one email account which has administrative rights allowing you to create as many others email accounts you need using your domain name (your-name@your-domain.com). If you’ve already registered your domain name with regiSTAR.com, then you do not need our installation service. They already provide this installation service free as part of your domain name registration. The installation service is independent of the Google Apps monthly or yearly fee for each email account. The initial email account you’ll be starting off with comes with a free 30 day trial.
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Q. How do I get started having Google Apps For Work installed for my domain name?
A. Please use our “One-On-One” Gmail Support Service.
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Q. Will I be given the ability to create or delete accounts after you’ve finished with the Google Apps setup?
A. Of course. When we’re finished you will have access to a Google Dashboard or Control Panel allowing you to make any changes to email accounts. You are in full control.
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Q. If for whatever reason you cannot complete the Google Apps setup for me, can I be refunded my full $49.00?
A. Of course. We would never charge you for something we cannot complete.
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Q. I’m currently using my web hosting provider’s mail servers for email. What will happen to all my current email accounts?
A. Before configuring your domain name you will need to make sure you have a list of all your current email addresses and the passwords for those email accounts. Once we have pointed your domain name to Google’s mail servers, you will be show how to recreate your exiting email accounts on Google’s mail servers. To ensure you have the shortest amount of downtime, you will need to make sure you have all your old emails off of your current email server. If that doesn’t make sense to you, don’t worry, we’ll explain it prior to doing anything.
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Q. How large is each Google Apps email account?
A. Each email account you create is 30 gigabytes in size. They’re enormous!
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Q. Does Google Apps offer a catch-all system allowing me to intercept all emails sent to my domain name?
A. Yes and more…
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Q. I have more than one domain name. Is there a fee for configuring my ancillary domain names as well?
A. Yes. Each domain name needs to be configured to point to Google’s mail servers. We provide returning customers or those with multiple domain names a 15% discount on additional domain names. That information is provided to you after the first setup is complete.
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Q. May I still use Outlook or similar email client with Google Apps?
A. Yes but why would you? Google’s web based email will run circles around any email client, however if you want to use an email client you may still do so. Read this article..
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Q. Does Google Apps allow me to send large email attachments?
A. Yes. In fact attachments may be up to 25 megabytes in size. Try that with your current email provider!
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Q. If I decide I don’t like Google Apps, will you assist me in pointing my domain name back to the way it was originally?
A. Yes, although there is a one time small service fee of $20.00. In the thousands of setups we’ve performed, not 1 person or company has ever requested to be switched back to their current email service provider. The likely hood of you having any problems or wanting to use another email system is nil.
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Q. Is Google Apps compatible with my iPhone, Android or Blackberry phone?
A. Yes. In fact Google has applications for these phones which work beautifully as well as most cell phones capable of using email.
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Q. If I have any questions after you’ve pointed my domain name to Google’s mail servers, may we contact you?
A. Of course. That’s what GmailHelp.com is all about.
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Q. There is rumor that using Google Apps will help me my web site rank higher on Google. Is that true?
A. There is no way for us to accurately say either way. However you will still need at least a standard Gmail account to use any of Google’s integrated services such as Google AdSense, Google Analytics, Google Groups, Google Network Affiliate Programs, Google Drive, Google Voice and more. We highly recommend using Google Apps because it allows you to use your domain name as part of your email address. For more information on the difference between a standard Gmail account and Google Apps, read this article.
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